To allow us to serve you faster and more efficiently we require an account to place an order. Once you do create an account with DesignerLiving, our system will remember your detailed information so the next time you log-on, all you have to do is simply verify or update your records at checkout. This will save you time on reorders!

Click on My Account at the top right of any page. Then click on Forgot Password. We will email your password immediately for quick and easy access.

Of course! Click on My Account at the top right of any page. Then click on the Billing or Shipping link to update the appropriate information.

Yes, please visit the My Account page to see your order history.

Because we value the security of our customers, we do not share the email or postal addresses of our email subscribers or our customers with outside parties. Our complete Privacy Statement may be viewed via the link on the bottom of every page on our website or by clicking Privacy Policy

Your monitor should be set to a resolution of 1024 x 800 or higher. To change your monitor settings please do the following: - Windows Users: Go to Start Menu, Settings, Control Panel, then Display - Macintosh OS9 Users: Go to Apple Menu, Control Panels, Monitors - Macintosh OSX Users: Open System Preferences and click on the Displays tab.

For the highest quality when visiting our site, please use Firefox 3.0 (or higher), Microsoft Internet Explorer 7.0 (or higher), or Safari (for Macintosh) or newer browser.

Yes. In order to better serve our customers, we sometimes need to remember or track certain information that pertains to them. Enabling cookies allows us to access this necessary information. Cookies (small data files on the user’s hard drive) are used throughout the site to track where a user is and whether the user is looking at a page or browsing for a particular product. The only information stored in the cookie is a unique identification number that identifies the user to the Web server. It does not contain any sensitive personal information.
To enable cookies: Internet Explorer 7: Go to Tools: Internet Options: Security. Select Internet, then Custom Level. You may need to scroll to see the options for enabling cookies.

Yes. The next time you visit our site and log on, our system will remember your detailed information so all you do is simply verify or update your records at checkout. This will save you time on reorders.

We accept Visa, MasterCard, American Express, Discover and PayPal and Checkout by Amazon. Sorry, no checks or money orders.

Gift certificates are not currently available on our site. However, you can purchase a gift for someone and simply have the items shipped to their address! If you need assistance with this, please feel free to contact our Customer Service Department at 1-888-879-8790.

In order to provide superior service, your order is processed immediately upon receipt. To see if you can still cancel your order, please click on My Account at the top of the page when visiting www.designerliving.com. If you see a red Cancel Order button next to your order, you can click on this, confirm the cancellation and your order will be canceled. If you do not see this button, it is most likely that your order has been received and processed and we are unable to accept a cancellation or change to the order. However, our friendly customer service staff would be happy to discuss our return policy with you in the rare event that you are not completely satisfied with your purchase.

Our site is secured by one of the most trusted names in online transactions, VeriSign. All transaction data is encrypted during transmission and there is no credit card information available on the site itself.

Our friendly and knowledgeable customer service team is ready to assist you with any questions you may have regarding DesignerLiving products and services. Please call us at 1.888.879.8790. Monday - Friday from 9:00am - 5:00 pm Pacific Time. You can also send an email to info@designerliving.com.

Taxes are charged directly in California. Customers in other states are responsible for any tax reporting that their specific state requires.

Absolutely! On the second page of the checkout process, where you enter both the billing and the shipping addresses, there is a place for you to enter gift messaging for your recipient.

We want all of our customers to enjoy our deals! In order to allow everyone in on this special offer, we must limit the number that each person can purchase. However, if you would like to purchase more than the maximum quantity allowed, please contact Customer Service at info@designerliving.com or 1-888-879-8790 and we will see if we can assist you further.

The Insider Steals begin at midnight (Eastern Standard Time) and last for 48 to 72 hours or until the steal sells out, whichever comes first. Customers can purchase two (2) units per order of the Insider Steals.

We make every attempt to avoid errors in pricing, product information and product availability. If an error does occur, we reserve the right to correct it and we apologize for any inconvenience it may cause.

The majority of our coupons are designed to work automatically. If a coupon did not apply to your order, it is probably for one of two reasons: One, you ordered something from our Designer Boutique Brands. Designer Boutique items are excluded from most of our coupons. Or two, the coupon has already been applied to the order. If you still feel that your order total is incorrect, please feel free to contact Customer Service at 1-888-879-8790 or by email at info@designerliving.com.

Ground Shipping: $5.95 Flat Rate Shipping*
Orders over $75 – Promotional Free Shipping*

At this time, we only ship in the United States. However, we are working hard to expand our area of coverage as quickly as possible so more people can enjoy our designer bedding and home décor items. Please visit our site often so you can take advantage of our great products and prices in the near future.

All orders ship within 2 business days of placing the order. Orders that ship via UPS Ground arrive within 5-7 business days from the shipment date.

We require a physical address to make a delivery. If your order needs special delivery attention, please contact Customer Service at 1-888-879-8790 or via email at info@designerliving.com.

Orders are usually delivered without a signature. Delivery without a signature is at the discretion of you and the carrier and can also be based on the individual driver's familiarity with the route.

At this time, we are unable to add specific notes for our carrier regarding your shipment. What we recommend is tracking your package and leaving a note for the carrier the day of delivery with your specific delivery instructions.

Designer Living is committed to offering you the finest selection of items to style your life. Our premium quality products, highlighting the latest styles, will be available as long as our customers request them. However, all good things must come to end. Therefore, once a Clearance Bin product is sold out it will generally not return to the site, but we’re sure you’ll find a new favorite in our recent additions!

A comforter is composed of an outer shell of fabric sewn over a filling (commonly down, cotton or poly). A duvet is essentially a fabric shell, open at one end. The duvet cover is easily removed for cleaning which allows you to keep a comforter you like and alter the pattern by simply changing the duvet cover.

Designer Living products will Style Your Life & satisfy you guaranteed! It’s that simple! We provide top-quality products and services to our customers. If you are not completely satisfied with your Designer Living products for any reason, contact our friendly Customer Service Team at 1-888-879-8790 for a 100% refund of the purchase price. Sorry but clearance items are not returnable and shipping fees cannot be refunded.

Yes, please visit the My Account page to see your order history.

Because we value the security of our customers, we do not share the email or postal addresses of our email subscribers or our customers with outside parties. Our complete Privacy Statement may be viewed via the link on the bottom of every page in our website or by clicking Privacy Policy

To initiate a return on your order, please go to the My Account page at www.designerliving.com. Then, simply follow the instructions as printed on your enclosed packing slip. Due to Designer Living having multiple regional returns centers based on product category, please return item/items to the address in the upper right hand corner of your packing slip. Please note, return shipping costs are the customers’ responsibility and are not refundable.

Most refunds are credited back to your account within 10-15 days of our warehouse receiving the returned items.

We always stand behind the quality of our products. If you are not satisfied with your purchase for any reason, you may ship it back to us within 30 days of our original ship date for a full refund of your purchase price; sorry but clearance items are not returnable and shipping fees cannot be refunded. To be eligible for a refund, products must be returned in their original condition with their packaging intact. Return shipping costs are the customers’ responsibility.

Of course! We want you to get the full effect of how the product looks in your home. Simply repack as best you can with inserts.

To facilitate a product exchange, simply return your product and the original packing slip with reason codes noted, and we will credit your method of payment. You may then shop for you replacement item on our website as a new purchase.

We always stand behind the quality of our products. If you are not satisfied with your purchase for any reason, you may ship it back to us within 30 days of the original ship date for a full refund of your purchase price; sorry but clearance items are not returnable and shipping fees cannot be refunded. To be eligible for a refund, products must be returned in their original condition with their packaging intact. Refunds will be credited to the customer account within 10-15 days of the warehouse receiving the returned items.
If you have further questions, please contact us via email at info@designerliving.com or by phone at 1-888-879-8790 (M-F, 9:00am-5pm Pacific Time).

All shipments are accompanied by a packing slip or invoice with instructions for returned goods. Please use the same box in which the original shipment arrived for best results. You may choose any carrier you prefer. To ensure the safe return of merchandise, please use a trackable shipping service, such as UPS or FedEx. For fastest service, please include all customer information and/ or the original invoice and make a copy of the invoice for your records.

Most refunds are credited back to your account within 10-15 days of our warehouse receiving the returned items.

We apologize for any problems you may have with your product and it is our first priority to get this fixed! Please contact us directly at 1-888-879-8790 or via email at info@designerliving.com and our Customer Service team will gladly assist you. Please note, you must contact us within 14 days of receipt of your order to notify us of a defect and/or missing item.