To allow us to serve you faster and more efficiently we require an account to place an order. Once you do create an account with DesignerLiving, our system will remember your detailed information so the next time you log-on, all you have to do is simply verify or update your records at checkout. This will save you time on reorders!

Click on My Account at the top right of any page. Then click on Forgot Password. We will email your password immediately for quick and easy access.

Of course! Click on My Account at the top right of any page. Then click on the Billing or Shipping link to update the appropriate information.

Yes, please visit the My Account page to see your order history.

Because we value the security of our customers, we do not share the email or postal addresses of our email subscribers or our customers with outside parties. Our complete Privacy Statement may be viewed via the link on the bottom of every page on our website or by clicking Privacy Policy

Your monitor should be set to a resolution of 1024 x 800 or higher. To change your monitor settings please do the following: - Windows Users: Go to Start Menu, Settings, Control Panel, then Display - Macintosh OS9 Users: Go to Apple Menu, Control Panels, Monitors - Macintosh OSX Users: Open System Preferences and click on the Displays tab.

For the highest quality when visiting our site, please use Firefox 3.0 (or higher), Microsoft Internet Explorer 7.0 (or higher), or Safari (for Macintosh) or newer browser.

Yes. In order to better serve our customers, we sometimes need to remember or track certain information that pertains to them. Enabling cookies allows us to access this necessary information. Cookies (small data files on the user’s hard drive) are used throughout the site to track where a user is and whether the user is looking at a page or browsing for a particular product. The only information stored in the cookie is a unique identification number that identifies the user to the Web server. It does not contain any sensitive personal information.
To enable cookies: Internet Explorer 7: Go to Tools: Internet Options: Security. Select Internet, then Custom Level. You may need to scroll to see the options for enabling cookies.

Yes. The next time you visit our site and log on, our system will remember your detailed information so all you do is simply verify or update your records at checkout. This will save you time on reorders.

We accept Visa, MasterCard, American Express, Discover and PayPal. Sorry, no checks or money orders.

Gift certificates are not currently available on our site. However, you can purchase a gift for someone and simply have the items shipped to their address! If you need assistance with this, please feel free to contact our Customer Service Department at 1-888-879-8790.

In order to provide superior service, your order is processed immediately upon receipt. Therefore, we are not able to accept cancellations or changes once your order has been received. However, our friendly customer service staff would be happy to discuss our exchange and return policy with you in the rare event that you are not completely satisfied with your product.

Our site is secured by one of the most trusted names in online transactions, VeriSign. All transaction data is encrypted during transmission and there is no credit card information available on the site itself.

Our friendly and knowledgeable customer service team is ready to assist you with any questions you may have regarding DesignerLiving products and services. Please call us at 1.888.879.8790. Monday - Friday from 9:00am - 5:00 pm Pacific Time. You can also send an email to info@designerliving.com.

Taxes are charged directly in California. Customers in other states are responsible for any tax reporting that their specific state requires.

At this time, we do not have the ability to add a gift message to your order. This is something we are working on and should have in the near future.

We want all of our customers to enjoy our deals! In order to allow everyone in on this special offer, we must limit the number that each person can purchase. However, if you would like to purchase more than the maximum quantity allowed, please contact Customer Service at info@designerliving.com or 1-888-879-8790 and we will see if we can assist you further.

Ground Shipping: $7.95 Flat Rate Shipping*
Orders over $75 – Promotional Free Shipping*

At this time, we only ship in the United States. However, we are working hard to expand our area of coverage as quickly as possible so more people can enjoy our designer bedding and home décor items. Please visit our site often so you can take advantage of our great products and prices in the near future.

Orders are shipped from our warehouse within 72 hours of placing the order. Orders that ship via UPS Ground arrive within 5-7 business days from the shipment date.

We require a physical address to make a delivery. If your order needs special delivery attention, please contact Customer Service at 1-888-879-8790 or via email at info@designerliving.com.

Orders are usually delivered without a signature. Delivery without a signature is at the discretion of you and the carrier and can also be based on the individual driver's familiarity with the route.

At this time, we are unable to add specific notes for our carrier regarding your shipment. What we recommend is tracking your package and leaving a note for the carrier the day of delivery with your specific delivery instructions.

Designer Living is committed to offering you the finest selection of items to style your life. Our premium quality products, highlighting the latest styles, will be available as long as our customers request them. However, all good things must come to end. Therefore, once a Clearance Bin product is sold out it will generally not return to the site, but we’re sure you’ll find a new favorite in our recent additions!

A comforter is composed of an outer shell of fabric sewn over a filling (commonly down, cotton or poly). A duvet is essentially a fabric shell, open at one end. The duvet cover is easily removed for cleaning which allows you to keep a comforter you like and alter the pattern by simply changing the duvet cover.

Designer Living products will Style Your Life & satisfy you guaranteed! It’s that simple! We provide top-quality products and services to our customers. If you are not completely satisfied with your Designer Living products for any reason, contact our friendly Customer Service Team at 1-888-879-8790 for a 100% refund of the purchase price. Sorry but shipping fees cannot be refunded.

Yes, please visit the My Account page to see your order history.

Because we value the security of our customers, we do not share the email or postal addresses of our email subscribers or our customers with outside parties. Our complete Privacy Statement may be viewed via the link on the bottom of every page in our website or by clicking Privacy Policy

Please follow instructions as printed on enclosed packing slip. Due to Designer Living having multiple regional returns centers based on product category, please return item/items to the address in the upper right hand corner of your packing slip.

Most refunds are credited back to your account within 30 days of our warehouse receiving the returned items.

We always stand behind the quality of our products. If you are not satisfied with your purchase for any reason, you may ship it back to us within 30 days of our original ship date for a full refund of your purchase price; sorry but shipping fees cannot be refunded. To be eligible for a refund, products must be returned in their original condition with their packaging intact.

Of course! We want you to get the full effect of how the product looks in your home. Simply repack as best you can with inserts.

DesignerLiving site will be the perfect match. Can I exchange the products? To facilitate a product exchange, simply return your product and the original packing slip with reason codes noted, and we will credit your method of payment. You may then shop for you replacement item on our website as a new purchase.

We always stand behind the quality of our products. If you are not satisfied with your purchase for any reason, you may ship it back to us within 30 days of the original ship date for a full refund of your purchase price; sorry but shipping fees cannot be refunded. To be eligible for a refund, products must be returned in their original condition with their packaging intact. Refunds will be credited to the customer account within 30 days of the warehouse receiving the returned items.
If you have further questions, please contact us via email at info@designerliving.com or by phone at 1-888-879-8790 (M-F, 9:00am-5pm Pacific Time).

All shipments are accompanied by a packing slip or invoice with instructions for returned goods. Please use the same box in which the original shipment arrived for best results. You may choose any carrier you prefer. For fastest service, please include all customer information and/ or the original invoice and make a copy of the invoice for your records.

Most refunds are credited back to your account within 30 days of our warehouse receiving the returned items.