04/20/2016Careful in choosing the colorsd, as it isn't correct in the Blue
I bought 4 drapery panels, It was imperative that this be in blue. I called DL before ordering
to insure the colors were a pastel blue, I was told it was a robin egg blue. I thought, just perfect..
So, since I had contacted DL, I was excited to receive them until I opened the box, these were advertised as blue, yet I was upset. They were a greenish aqua (very color specific) I called CS, as I had planned to order another 4 panels and return these. yet the lady in CS was very curt & rude. In mid sentence she actually hung up on me... I had to pay $19.70 to return the panels That's really unfortunate. This is the 3rd review, which I've learned that DL DOES NOT PUBLISH ANY negative REVIEWS. Horrible Customer Service!!!!!!
Response from Designer Living:This customer has been properly accommodated by our team members and she will be able to return the items at no cost to her. Customer is looking for the issue to be resolved about the color discrepancy and would like her review to be posted or the picture on the site to be changed.
The curtains are very nice. A little tricky to get the same look as the picture. Making those knots isn't the easiest thing to do but the video helped alot. I liked them enough to go back for more.
04/12/2016Beautiful, unique drapes
These drapes are not only beautiful but so unique. I've never seen a twist design for the rod pocket and its ingenious! Love, love them!
I was very impress how beautifully the curtains hung. I order the color Ivory but they looked more gold tone. I kept them, because the accent of my decor had pull more of the gold tones out. So, I did not have to return them.
These curtains are awesome. They look much more expensive in person. I just hung them up in my living area and have been receiving major compliments. I would definitely recommend these, you want be disappointed.