I ordered 4 Barton Wing Chairs in ivory for my living room to create a conversation area. They arrived promptly by UPS and were so easy to assemble. All you have to do is screw on the legs. They look fantastic! They are bit "firm" and the ivory color has a hint of grey to it but they are super for the price.
02/03/2015Excellent Customer Service-Above and Beyond + Beautiful Chairs
I'm a bargain deal shopper. I love browsing different stores and sites to get the best deals! I have been searching for wing back chairs for my 1st floor town home, it seems forever! I've been on sites-Ballard, Home Decorators, Overstock, you name it and on average stylish well made chairs like these run an average $300-$500 a piece. So when I received my 30% coupon, I jumped at these. They look exactly as pictured-color, style, nail heads, etc. My husband has broad shoulders and is always skeptical of being "trapped" in a chair, but he even loved them. They go really well with my blue and grey decor. I'm no computer expert, but I'm pretty darn savvy when it comes to troubleshooting and working my way through a website. So when I tried changing the color and check out again, I lost my coupon! I called customer service and Helita ROCKED that order! At first, she stated I would have to place the order at regular price and once it shipped be refunded the 30%. She kept working those computer keys and tried other coupon offers available for the month, and the system updated the order with the discount!!! She could have taken my order, as she explained and I would have had to call back days later to be credited the 30%. But Helita took the time to review my account, reviewed my online conversation with another rep, and she was determined to do everything in her power to provide me with the best service. Thanks Helita for being an amazing customer service rep and my chairs are awesome!!!